Q: What exactly does website migration mean and what does it entail?
A: When your current web hosting provider can no longer fulfill the requirements of your website, or when you undergo regular downtime, or if you are made to wait for hours for the help desk team to reply to you, it may be smart to swap your provider, i.e. to transfer all the files for your sites as well as your databases from your current provider to your future provider. At IGN Hosting, we understand that this can be hard & time–consuming. For this reason, we’ll perform all that for you for free!Our proficient technical team will transfer your web site content from your current hosting provider to us. Our techs have lots of experience with web site migration and are able to handle everything – from a normal WordPress–powered blog or Joomla™ web site, to a highly complex, custom–built app.
Q: Web site migration sounds like lots of work. How long is it going to take?
A: While we cannot give you an exact ETA, because there are many variables, including the size of the web files and databases, the location of the current host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we’ll try our very best to migrate your site within 48 hours, and in some cases – within 24 hours (in case the website content is not large).
Q: My personal privacy is crucial to me. What information do you need to have?
A: Yep. We will need to have the name of the site that you would like us to migrate. We’ll also require a means to log in to your present web hosting account so that we can get the files pertaining to your site.
Q: The login details for my hosting account are sensitive. How can I trust you?
Q: Will there be any downtime for my web site?
A: Your site will work exactly like it did before with your previous web hosting provider. Once we are done with the transfer, your site will be configured to work on our system and we’ll ask you to preview it. If everything is working correctly, all you will need to do is edit the name server resource records for your domain name. Your web site will be migrated over to us without any downtime whatsoever.
Q: Will my current web hosting provider need to provide any information/help?
A: While we migrate your content, your hosting provider won’t be aware of the transfer at all. We will never get in touch with them in any way.
Q: Which web hosting platforms do you support?
A: We support all Linux–powered web hosting platforms. Fundamentally, if we can acquire access to your Control Panel, we’ll be able to transfer your web site.The only platforms that we don’t support are closed–source site building platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.