Help and Support Channels
A 1–hour Inquiry Reply Warranty
Each ticket you send to our technical assist staff will be attended to in up to 1 hour. The popular questions are going to be resolved right away. Nonetheless, if the help question you have sent calls for help from an experienced admin technician, we are going to send the ticket to him and will inform you about the hold–off.
Professional Customer Support Service
We are on line for you 24 hours a day to provide you with help and tech support and also to aid you with any difficulty that you could possibly run into while administering your virtual server. We’ll assist you with all pre–installed packages, including your Operating System, server admin panel (with regards to the VPS type) and the Web Hosting Control Panel made completely by us.
An Educational Help Zone
In the Web Hosting Control Panel that is offered as a gift with your virtual server, you can easily find an interesting Help zone, that features everything you need to be informed about when administering your web–sites and software. We have introduced a wide array of how–to reports and video tutorials that demonstrate the general web site management tasks in an easy to read fashion.