1 hour ticket response
We are committed to giving a rapid and accurate answer to every customer support ticket submitted by a client. Our skillful help desk support team members will review your issue and will think of the best option. We offer a 1–hour response time guarantee for all client support tickets. In fact, our average support ticket response time has proven to be twenty minutes.
A First–Class Customer Support Service
Our customer support engineers possess big experience in the Linux hosting arena and are skillful enough to supply a prompt solution to your problem. If, however, the matter at hand is not within the competence of a technician, the technical support ticket will be sent to a programmer or system administrator for further assistance.
An Easy–to–Browse Help Center Section
To help you find a quick suggestion on how you can use a specific service, we have incorporated a very user–friendly Help Center section in our Web Hosting Control Panel. You can browse through an enormous selection of web hosting account management articles and website administration articles, consult the F.A.Q. library or check our instructional video tutorials.