Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • In the Web Hosting Control Panel you can find a comprehensive Help Center section featuring a lot of help articles and regularly asked questions. They are compiled by our support team of seasoned techs. Simply fill in your question and our clever software will give you the best answer.

  • Top quality support service
  • Educational Video Clips

  • If you prefer to see how a task is performed or how a problem is addressed, instead of just reading about it, check out our collection of how–to video tutorials. They address many different topics and will help you quickly understand how to work with our Web Hosting Control Panel.

  • Intuitive help center
  • A One–Hour Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24x7x365 technical support service and a 1–hour ticket response guarantee. Our skillful customer service technicians will be online for you 24x7 to respond to your questions and to fix any problem that you might possibly run into. Simply open a tech support ticket from the Help Center and we’ll respond right away.