In most cases users check just the features they are going to get with a specific hosting plan and forget something just as important - the service uptime. As effective as a plan can be, frequent downtimes may lead to lower search engine rankings and lost potential customers regardless of what the explanation for them is. Of course, not a lot of people would come back to a website which is inaccessible half the time, not mentioning the misused capital if you have invested in a marketing and advertising campaign. This is why, when you purchase a new web hosting solution, you should make sure that the service is going to be stable and your sites will be online constantly. This means a boost in traffic, or in case that you've got an online store, for instance, better uptime means more satisfied clients.
Service Uptime Guarantee in Hosting
We guarantee 99.9% network uptime for every single hosting account on our web servers. We use an innovative cloud web hosting platform in which every part of the web hosting service is managed by a separate set of servers, so if one machine fails, the other ones inside the cluster will take over instantly. The cloud platform also decreases the overall load greatly, so the web hosting service is a lot more stable compared to a service through which everything runs on one machine and your websites will perform in the best possible way. We furthermore have redundant Internet lines and diesel-powered backup generators to ensure that your internet sites will stay online no matter what. Hardware and software firewalls ensure the correct functioning of the web servers in the case of DDoS attacks whereas in the case of any software problem, we have administrators monitoring the servers 24/7.
Service Uptime Guarantee in Semi-dedicated Servers
Our semi-dedicated server packages include a 99.9% uptime warranty. In fact, you'll not notice any downtime or service interruptions at all because of the fact that we employ a cutting edge cloud platform and instead of managing everything on just one server like most providers do, we have separate clusters of servers that manage every single service - files, email messages, CP, databases, etc. We have a custom made load-balancing system, so our hosting service is a lot more stable than what you would typically find available. To make sure that nothing will interrupt the work of your Internet sites, our server facilities have diesel backup generators and a few separate Internet providers. We have hardware and software firewalls to prevent DDoS attacks and staff overseeing the servers 24/7 to handle any software issue that may appear.
Service Uptime Guarantee in VPS Servers
When you obtain a Virtual Private Server through us, we guarantee that the physical server your account is created on will be operational at least 99.9% of the time. While we can't control what you’ll do with the Virtual Private Server and what you set up on it, we're going to make certain that the main server is going to work 24/7 without disruptions. Our facilities have redundant Internet providers and backup generators to guarantee the uninterrupted work of all servers placed there. If you experience a difficulty with any virtual server on the physical one, we have a team of skilled professionals to eradicate it in a very timely manner and to ensure that the other VPS server accounts in that server won't be affected. We use only new, thoroughly tested hardware components for all of the servers where new virtual accounts are created.
Service Uptime Guarantee in Dedicated Servers
Our dedicated packages feature a 99.9% web server and network uptime guarantee and repairs and maintenance procedures are included in the other .01% of the time. We test each server thoroughly before we hand it over to the customer and we use new hardware components to prevent any possibility of hardware issues. Any unforeseen software troubles will be resolved instantly by our system admins as they keep tabs on all of the website hosting servers 24/7. To prevent infrastructural issues, our data center facility in the downtown area of Chicago uses powerful diesel backup generators, while the online connectivity to the machines is ensured by redundant fiber lines from several backbone Internet providers. To be on the safe side, we also have hardware and software firewalls, so even if your Internet sites are flooded, we can respond immediately and filter the excess traffic before it reaches your dedicated server and disrupts the proper operation of your web sites.